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Multi Factor Authentication MFA for DocBoss usersDocBoss makes it easy to enable Multi Factor Authentication (MFA) with a few clicks of your mouse.

Here’s how it’s done:

Enable

To enable Multi-Factor Authentication (MFA) your security enabled user should navigate to the security settings screen. Note that only the users with security settings will see this interface.

Admin > Security Settings.

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Settings

1. Define which roles require authentication. Best practice is to protect high access roles – specifically admin and user. Other option include review, view and contact web access (if you have given a contact access to the customer portal). MFA can also be required for access to the sub-supplier portal.

2. Define how often your users should authenticate. As long as they are accessing the system from the same IP address, the authentication will be maintained.

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Override

If a user is trying to access the system, and is unable to receive the authentication email, a user with security permission can override the setting. This must be manually set and unset. This option is ONLY available to users with the security permission.

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Email templates

The user email (with the authentication code) is a system specific email, and cannot be edited. The customer facing template can be changed.