When you send a submittal notification from DocBoss, we allow you to set the FROM email address. Your options are:
- Do-Not-Reply@docboss.com
- User Email Address (the user that is managing the project). Note you must have SPF and DKIM entries on your domain – see here for instructions
- Outbound Generic Email Address
How to set your FROM: email address for email notifications
You can manage the from email address that is used on each project. To do this, navigate to Project Menu > Set Up > Main. Under the “Submittal Email Notifications” section, open the “Sender” drop-down and adjust the settings as needed.
The drop-down allows you to select which From: email and/or contact info you would like to use for your outbound email notifications. (the generic email is only available if you set it up at Admin level)
If you use a different FROM address (other than do-not-reply@docboss.com) please ensure your IT Department has modified your corporate SPF. (See below)
Creating the Outbound Generic Email address
The Admin tab is the only place where the generic address can be configured. An example of this would be doccontrol@mydomain.com
To do this, navigate to System Menu > Admin > General. Open the “Submittals Options” drop-down and add/edit the outbound generic email address/name as needed.
NOTE: When using an email address from your domain
If you use a different FROM address (other than do-not-reply@docboss.com) please ensure your IT Department has properly set up your corporate SPF and DKIM records.
Instructions for SPF and DKIM are included in this article – click to view