Do you charge for documentation work provided to your customers at the end of projects?
Suppliers of manufactured equipment should identify document services separately from the equipment cost. While documentation is integral to the supply of engineered equipment, manufactured equipment is different, and the workload can be intense on capital projects. With many documents required for every unit, these projects can see thousands of documents flowing for hundreds of units. With project orders generally commanding a reduced price per unit, suppliers have little room to invest in quality documentation preparation and management.
Of interest, our document control survey results show that EPCs generally expect to be billed for documentation work because they understand it is time-consuming, has value, and is part of the required deliverable.
DocBoss has a billing tool that enables to you itemize and charge for documentation work that you provide at the end of projects and from our research, most EPCs expect that a charge will be included in proposals.