Internal approval is often of interest to companies who are doing some engineering work on behalf of their customer. They want to work with their suppliers to ensure the documents are correct, prior to sending them on to their customer.
When enabled, an internal approval cycle is initiated when cards are first received by your company (from suppliers or other 3rd parties).
Cards are sent to your users (via routing), who in turn apply an internal status (similar to customer statuses). The cards are then queued for return to their source. After return, if cards have been “approved”, they continue their workflow to be sent to the stage target (generally the customer).
Using Internal Approvals
In order to use internal approval, the function will need to be enabled from both admin and project settings.
Enabling from Admin Settings
Before internal approval can be used on a project, the option will need to be enabled from your admin settings.
To enable internal approval, navigate to System Menu > Admin > General > Project Options. From the “Defaults” section, check the box that reads “Enable internal approval statuses.” Once checked, click save (bottom right).
Enabling on Project
Once internal approval has been enabled from the admin level, the function can be used on projects. To enable internal approval on any given project, navigate to Project Menu > Set Up > Project Template > Project Settings. Scroll down to the “Enable Internal Approval Statuses” option and choose “Yes” from the drop-down. Once selected, the change will be auto-saved.
Next steps:
1. Create/Modify Internal Approval Status List
2. Enable Internal Approval on Stage List