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How important is documentation in your project work?
In our experience, companies have differing views on documentation depending on their customers’ requirements and how much documentation they are…
A lack of proper execution leads directly to more stringent submission requirements on the next project. It is our assumption that formal procedures are not common at supplier organizations. We suggest suppliers need to put more focus on building formal document control procedures, just like any other core process.
A simple process map created with key stakeholders would increase the visibility of the work, and allow suppliers to identify gaps in process, and clarify escalation points. The maturity or procedures (or lack thereof) is a topic for the next survey (lack of procedures).
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