Turn around days refers to the number of days you set and specify a customer has to review and return documents you have sent to them. The purpose of this feature is to put a limit and deadline on the return of important documents processed through DocBoss to keep your project on time and on track, while also keeping project stakeholders accountable.
Navigate to your project > Main > scroll down to Settings
Here you can enter the default amount of Turn Around working days.
Acme (Customer) Turn Around days – are how many working days your Customer will have to review and return your documents. For example, if you send a document to Acme and the Turn Around days are “10” Docboss will automatically updated the expected return date as 10 working days after the submittal.
Instance Turn Around days – are the amount of working days for internal documents. For example, if Acme returns a code “B” document, DocBoss will calculate the expected return date to 10 days from receipt.
Action Turn Around days – The amount of days a routed document takes to complete. If using Internal approval, DocBoss will calculate that the internal users have 5 days to complete the review.
Date Format – Choose from the drop down menu. Date format can be set based on yours or your Customers date formatting. Note, selecting the date format here will only change it for this project.
If you want to change the date format for the entire system and all project, you can do so by navigating to Admin > General.
For more information on Date Formatting, see our article here.