We asked this question in our recent survey entitled Supplier vs EPC, Why is Vendor Documentation so Painful? We were specifically referring to results from the survey that showed the following:
The most experienced supplier document control experts seem to have access to an EDMS at their workplace. In fact, supplier document controllers with more than five years’ experience were three times as likely to be an EDMS user.
Specifically, 75% of EPC respondents use an Electronic Document Management System (EDMS). However, only 2% of suppliers currently have an EDMS in place. Instead, they create and manage their documents using spreadsheets and PDF tools, leading to errors and rework.
So the more productive document controllers are likely to be the ones who use a more sophisticated system that enables them to automate tasks that they’d otherwise do manually and do their work better and more efficiently. Presumably, the people receiving the documentation are happier since it’s more likely to be done right, the first time.
You can access the full survey by clicking here if you haven’t already done so.